
Establish an agreement
Before and during admission,
we support you
If you are admitted to a hospital that has an agreement with SMA Neutra, you must contact your insurance company before your admission.
A certificate of coverage will be sent to the hospital and a copy will be sent to you.
A claim form will also be sent to you; it must be completed and returned.
⚠ In an emergency, the hospitalization declaration can be used provided that it is completed before you leave the hospital.
⚠ If the hospital where you are admitted is not one of our contracted institutions, please complete the claim form.
The certificate of coverage can only be issued if the hospitalization is covered by our insurance and if your situation is in order, both in terms of premium payments and the waiting period.
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